1. The service

Catalog10 is a B2B marketplace platform for sharing and discovering business catalogs, listings, supplier offers, and trading opportunities.

Businesses use Catalog10 to publish listings, build catalogs, share them through links to the channels they choose — such as WhatsApp, Telegram, social networks or individual contacts — and see how their shared links perform.

2. Your account and your content

• Keep your account information accurate and your password private. You are responsible for what happens under your account and for the team members you invite.
• Users are responsible for the content they publish, including listing and product information, prices, quantities, and contact details.
• Catalog10 does not guarantee the accuracy, legality, quality, or completion of any posted listings or communications between users.

3. Acceptable use

• Users must not publish fraudulent, misleading, illegal, abusive, or spam content.
• Do not send Catalog10 links or messages to people who have not agreed to hear from you, and do not send bulk, unsolicited or repetitive messages.
• Do not impersonate another person or business, or misrepresent your relationship with one.
• Use the contact details you receive through Catalog10 — for example, a buyer’s name and WhatsApp number after they contact one of your listings — only to answer that inquiry, and in line with applicable law.
• Do not interfere with Catalog10, get around its limits or security checks, or collect data from it by automated means.
• Users are responsible for complying with local laws and regulations related to trading, imports, exports, taxes, and communications.

4. Sharing your listings and contacting people

Today, when you share through Catalog10, you send the message yourself: Catalog10 prepares the message and the link and opens WhatsApp, Telegram, your e-mail or another app for you to send it. Catalog10 does not send these messages on your behalf and does not access your phone’s contacts or address book.

You are responsible for having permission to contact the people and groups you share with, for following the rules of the app you send through, and for stopping when someone asks you to.

5. Connecting your WhatsApp Business number

The owner of a company account can connect the company’s WhatsApp Business number to Catalog10 in Settings › Connected accounts, through Meta’s Embedded Signup. Catalog10 then receives the messages customers send to that number, labels each one by topic and urgency, and shows them to the company’s users on the Messages page. You reply in WhatsApp, as usual. If the owner switches on Reply from Catalog10 for the number, the company’s users can also reply from the Messages page, within 24 hours of the customer’s last message: Catalog10 sends those replies from your number through Meta’s WhatsApp Business Platform, and Meta bills each one to your own WhatsApp Business account — not through Catalog10, which adds no fees. Catalog10 does not send anything else from your number.

• Authorization. By connecting, you authorize Catalog10 to receive, through Meta’s WhatsApp Business Platform, the messages sent to the number you connect and, if you keep using it in the WhatsApp Business app, a record that you replied, and to use them as described in these Terms and our Privacy Policy. If the number isn’t in the WhatsApp Business app, Catalog10 registers it on the WhatsApp Business Platform for you. You remain the owner of your WhatsApp Business account and keep your own access to it through Meta.
• Meta’s and WhatsApp’s rules. When you connect, you accept Meta’s and WhatsApp’s terms for the WhatsApp Business Platform and must follow them, including the WhatsApp Business Messaging Policy.
• Your customers. The people who write to your number are your customers, and your relationship with them is yours — including, where the law requires it, telling them that you use service providers such as Catalog10 to handle your WhatsApp messages. Catalog10 handles their messages on your behalf, only to provide this service to you, as our Privacy Policy describes.
• Labels and message texts. Labels are made by AI: they are suggestions, they can be wrong and you can change them. Each connected number gets a daily number of labels, according to your plan; messages past that number arrive unlabeled. Customers’ message texts are shown for 72 hours, then deleted.
• Responsibilities. You are responsible for how you use the messages and your customers’ details; Catalog10 is responsible for operating the feature as described in these Terms and our Privacy Policy. WhatsApp and Meta enforce their own rules and may limit, suspend or remove a business’s account or phone number, or Catalog10’s own access to the WhatsApp Business Platform; Catalog10 cannot overrule their decisions.
• Restricting misuse. To protect the people who write to you, other businesses and Catalog10’s access to WhatsApp, we may disconnect your number from Catalog10 or suspend your Catalog10 account when we reasonably believe it is being used against these Terms or Meta’s or WhatsApp’s rules.
• Disconnecting. The company owner can disconnect the number at any time in Settings › Connected accounts. Catalog10 then stops receiving its messages, and you can choose to delete its conversations and labels at the same time; see our Data deletion page.

6. Shared links and their statistics

• Each share gets its own link. Catalog10 records activity through these links — visits, repeat visits, listings viewed, and taps on “inquire via WhatsApp” and contact buttons — and shows you the counts, as described in our Privacy Policy.
• These statistics describe a link, not a person. A link can be forwarded, and anything done through a forwarded link is counted under the original link. They do not show that the person you sent the link to did it themselves; do not treat them as proof of who did what.
• Use the statistics only to follow up on your own listings and shares, in line with applicable law.

7. Copyright and photos

• Publish only photos, text and other content that you own or have permission to use.
• Find photos. Where Catalog10 offers to find photos of a product by its title, the photos come from other websites, such as Amazon. Neither you nor Catalog10 receives any rights to them. You choose whether to add them to your listing, they are shown as reference photos, and you are responsible for the photos you add. Replace them with your own photos when you can.
• Copyright complaints. If you believe something on Catalog10 infringes your copyright, send our copyright agent a notice that includes: your name, address, phone number and e-mail; the work you own; the Catalog10 link where the content appears; a statement that you believe in good faith that this use is not authorized by the owner, its agent or the law; a statement that the information in the notice is accurate and, under penalty of perjury, that you are the owner or authorized to act for the owner; and your physical or electronic signature.
• What we do. We remove the content or disable access to it promptly and tell the user who published it. If that user sends us a counter-notice saying it was removed by mistake, we forward it to you, and we may restore the content 10 to 14 business days later unless you tell us you have filed a court action.
• Repeat infringement. We may turn off Find photos for, or suspend, accounts that repeatedly infringe others’ rights.
• Copyright agent: Electrox LLC, Attn: Copyright Agent, 8555 NW 186th St, PMB 200, Hialeah, FL 33015, USA · +1 239 689 0748 · [email protected] (subject: “Copyright”).

8. Suspension and closing your account

• Catalog10 reserves the right to suspend or remove accounts or content that violate platform rules.
• You can delete your account at any time; our Data deletion page explains how and what happens to your data.

9. Paid plans, renewal and cancelling

• Paid plans are billed in advance through Stripe, for the period you choose (one or three months), and renew automatically at the end of each period until you cancel.
• You can cancel at any time in the app: Plans & Billing › Manage billing. Cancelling stops the next renewal; your plan stays active, with everything it includes, until the end of the period you have already paid for. Then your company moves to the Free plan and is not charged again.
• Payments are not refunded, including for the rest of a period after you cancel. The one exception: if we don't approve your company's profile, we cancel its plan and refund its payments in full.

10. Changes to these Terms

We may update these Terms. The current version is always on this page, with the date it was last updated.

11. Contact

Catalog10 is a brand owned and operated by Electrox LLC. Questions about these Terms: [email protected].